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Here are some Guidelines to follow if you seek a Lawn Care Company or just hire us for peace of mind.

  • Writer: Glen Peters
    Glen Peters
  • Feb 25
  • 6 min read


Ultimate Guide to Hiring a Reliable Lawn Care Company


Hiring a reliable lawn care company is crucial for homeowners who want to maintain a beautiful and healthy lawn. The right company can make a significant difference in the appearance of your property, while an unreliable one can lead to frustration and wasted money. Here's a detailed guide to help you choose the best lawn care service provider. Calgary Lawn and Snow Services are here to help you have been in business for 30+ years.


1. Research Online


The first step in finding a reliable lawn care company is conducting thorough online research. This helps you gather essential information and make an informed decision.


  • Visit Company Websites: Start by visiting the websites of local lawn care companies. Look for details about their services, experience, and any certifications or licenses they may have.


  • Check Reviews and Ratings: Google Reviews and Better Business Bureau (BBB) ratings are valuable resources. Read through customer reviews to get a sense of the company's reputation and the quality of its services. Pay attention to any recurring issues or complaints.


  • Conduct a General Online Search: Search engines to find additional information about the company. Look for news articles, blog posts, or customer testimonials that can provide further insights into its reliability and professionalism.


2. Ask Key Questions


When you contact a lawn care company, asking the right questions can help determine whether they meet your needs.


  • Do They Subcontract Work?: Some companies subcontract their work to other providers. It's essential to know if the people working on your lawn are directly employed by the company you hire, or if they are subcontractors. Subcontracting can sometimes lead to inconsistencies in service quality. We don't Subcontract out.


  • How Long Have They Been in Business? Experience matters. A company that has been in business for many years will likely have a proven track record and a loyal customer base, which can be a good indicator of its reliability. We have been in business for over 30+ years.


  • Will the Same Crew Visit Regularly? Consistency is key to maintaining a healthy lawn. Ask if the same crew will visit your property for regular services like weekly lawn cuttings. A familiar crew will likely understand your lawn's needs and preferences. We Line up the same crew on site, and most of the time, the Owner is on-site.


  • Are They Insured and Registered? Ensure the company has proper insurance, including Workers' Compensation Board (WCB) coverage for its employees. Additionally, if the company earns over $30,000 annually, it should have a Business Identification Number (B.I.N.) and a Goods and Services Tax (GST) registration number. Our Company, Calgary Lawn and Snow Services, is fully insured and has a WCB and Registered GST number, but we pay the tax on all services.


3. Booking an Estimate


Getting an estimate is a crucial step in the hiring process. It gives you an idea of the costs involved and allows you to assess the company's professionalism.


  • Get Everything in Writing: Always insist on getting estimates and agreements in writing. This helps avoid misunderstandings and provides a reference if any issues arise later.


  • Collect a Business Card: When meeting the estimator, ask for a business card. This ensures you have their contact information for future reference.


  • Expect a Different Person for the Estimate: Be aware that the person providing the estimate might not be the same individual you spoke with over the phone. This is common in many companies, but it's essential to have clear communication to avoid any confusion. Amazing, I, as the Owner, take and answer the phone and book estimates and show up for them.


4. Price and Insurance


Understanding the pricing and insurance coverage is vital to ensure you get a fair deal and that your property is protected. We are fully insured.


  • Check a Price Guide: Before getting estimates, review a price guide to have a rough idea of what you should be paying for various services. This helps you identify any outliers and ensures you are not overcharged. Check out our prices and guide.


  • Ensure Proper Insurance: Verify that the company has adequate insurance coverage, including WCB, for their employees. This protects you from liability for accidents or injuries on your property.


5. Communication and Equipment

Effective communication and proper equipment are essential for a successful lawn care service.


  • Clarify Work Specifics On-Site: To avoid misunderstandings, discuss the work specifics directly with the crew on-site. This ensures they understand your expectations and can address any questions or concerns you may have.


  • Verify Proper Equipment: Ensure the company has the necessary equipment to perform the job effectively. Well-maintained and appropriate equipment is crucial for achieving the best results.


6. Service Quality

The quality of service you receive is paramount. A company that prioritizes customer satisfaction and continuously improves its services will likely meet your expectations.


  • Customer Deserves #1 Service: As a customer, you deserve top-notch service. Look for companies that emphasize customer satisfaction and are willing to go the extra mile to ensure you are happy with their work. We go the extra mile for our customers.


  • Company Involvement: Our Calgary Lawn and Snow Services, where the owner or manager works alongside the crew, often provides better and more responsive service. This hands-on approach can lead to more personalized and attentive care.


  • Continuous Improvement: Choose a company that is open to learning and adopting fresh ideas. This willingness to innovate and improve ensures they stay current with industry best practices and can provide the best service possible. We listen to our customers in what their wishes are and try to fulfill them.


Additional Tips for Hiring a Reliable Lawn Care Company

Compare Multiple Quotes


To ensure you are getting the best value for your money, obtain quotes from multiple lawn care companies. This allows you to compare prices, services offered, and the overall professionalism of each provider. While it's tempting to choose the lowest quote, consider the quality of service and reputation of the company as well.


Check References


Ask the lawn care company for references from previous clients. Contact these references to inquire about their experiences with the company. Questions you might ask include:

  • How satisfied were you with the lawn care services provided?

  • Was the company reliable and punctual?

  • Did they address any issues or concerns promptly?

  • Would you recommend this company to others?


Evaluate Communication Skills

Effective communication is essential for a successful working relationship. Pay attention to how the company communicates with you during the initial inquiry and estimation process. Are they responsive to your questions? Do they provide clear and detailed information? A company that values open and transparent communication will likely meet your needs and expectations.


Assess Their Lawn Care Programs


Different companies offer various lawn care programs, ranging from basic maintenance to comprehensive packages that include fertilization, Lawn Care, Snow Shoveling and something unique like Dog Poop Removal Services and more. Evaluate the programs offered and choose one that aligns with your lawn care needs and budget. We have opened the door to Dog Poop Cleanup Service, which compliments lawn care


Check Their Availability



Ensure the company can accommodate your preferred schedule. Some companies may have limited availability during peak seasons, so it's essential to confirm they can provide the services you need when you need them.


Inspect Their Work


If possible, visit properties that the lawn care company currently services. This allows you to see firsthand the quality of their work and the condition of the lawns they maintain. Look for well-manicured lawns, healthy grass, and attention to detail.


Red Flags to Watch Out For


While researching and evaluating lawn care companies, be on the lookout for potential red flags that may indicate an unreliable or unprofessional provider:


  • Lack of Insurance: A company without proper insurance coverage is a significant risk. Avoid companies that cannot provide proof of insurance.

  • Poor Communication: If the company is unresponsive or provides vague answers to your questions, this may indicate poor communication and customer service.

  • Negative Reviews: Consistently negative reviews and complaints are warning signs. While no company is perfect, a pattern of negative feedback should raise concerns.

  • High-Pressure Sales Tactics: Be cautious of companies that use high-pressure sales tactics or push you to sign a contract immediately. A reputable company will give you time to make an informed decision.


Conclusion


Hiring a reliable lawn care company requires careful research and consideration. By following the steps outlined in this guide, you can make an informed decision and choose a company that will provide the high-quality service your lawn deserves. Remember, your lawn is an essential part of your home's curb appeal, and investing in the right lawn care company can make all the difference. Take your time, ask the proper questions, and prioritize quality and professionalism to ensure your lawn remains healthy and beautiful for years to come.




 
 
 

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Calgary Lawn and Snow Services

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